Your personal data belongs to you. This policy explains exactly what batjil collects, why we collect it, how we use it, and what rights you have as a player in Bangladesh.
Privacy on batjil is not a legal formality — it is a genuine commitment to every player who trusts us with their information.
All data transmitted between your device and batjil is protected by TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
Batjil does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is shared only with the service providers needed to operate the platform.
You can request access to your data, ask for corrections, or request deletion at any time by contacting [email protected]. Batjil will respond to all data requests within 30 days.
Batjil only collects the data that is genuinely needed to operate your account, process payments, and comply with anti-fraud requirements. We do not collect data for its own sake.
Batjil does not use cross-site tracking cookies or share your browsing behaviour with advertising networks. Analytics data collected on the platform is used only to improve the player experience.
Batjil retains your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Data that is no longer needed is securely deleted.
Batjil ("we", "us", "the platform") is committed to protecting the privacy of every player who registers and uses the batjil platform. This Privacy Policy explains how batjil collects, uses, stores, and shares your personal data when you access our website, mobile app, or any other batjil service.
By creating a batjil account or using any part of the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how batjil handles your data, please do not register or continue using the platform.
This policy applies to all players accessing batjil from Bangladesh and any other jurisdiction. It covers data collected through the website, the batjil mobile app, live chat, email correspondence, and any other channel through which you interact with us.
This Privacy Policy should be read alongside the batjil Terms and Conditions. Together, these two documents govern your relationship with the platform.
Batjil collects personal data in two ways: data you provide directly when using the platform, and data collected automatically as you interact with our services. The table below summarises the main categories of data batjil collects.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal forms |
| Verification Data | National ID, passport, proof of address | KYC verification process |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically during platform use |
| Communications Data | Live chat transcripts, support emails | When you contact batjil support |
When you register a batjil account, you provide your name, date of birth, mobile number, and a password. When you make a deposit or withdrawal, you provide payment account details. When you contact support, you provide the content of your message. All of this data is stored securely and used only for the purposes described in this policy.
When you access batjil, our servers automatically record technical information including your IP address, the type of device you are using, your browser version, and the pages you visit. This data is used for security monitoring, fraud prevention, and improving the platform experience. It is not used to build advertising profiles.
Batjil uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The main purposes for which batjil uses your data are:
Batjil will only send you marketing messages if you have explicitly opted in. You can opt out of marketing communications at any time by contacting [email protected] or updating your account notification preferences.
Batjil processes your personal data on the following legal grounds:
Batjil does not sell your personal data. We share your data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose.
To process deposits and withdrawals, batjil shares relevant financial data with bKash, Nagad, and Rocket. These providers process your payment data under their own privacy policies and are bound by strict data security standards.
To deliver casino games and live dealer tables, batjil shares a session token and minimal account data with third-party game providers. Game providers do not receive your full identity or payment data.
When KYC verification is required, batjil may share your identity documents with a third-party verification service. These providers are contractually bound to use your data only for the verification purpose and to delete it once verification is complete.
Batjil may disclose your data to regulatory authorities or law enforcement agencies when required to do so by law, court order, or in connection with an investigation into suspected illegal activity.
All third parties with whom batjil shares data are required to handle it securely and in accordance with applicable data protection standards. Batjil does not permit third parties to use your data for their own marketing purposes.
Batjil uses cookies and similar technologies to operate the platform, remember your preferences, and monitor security. Cookies are small text files stored on your device when you visit the batjil website or use the app.
Batjil does not use advertising cookies or share cookie data with advertising networks. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the platform.
Batjil takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
No online platform can guarantee 100% security. If you suspect your batjil account has been compromised, change your password immediately and contact [email protected].
Batjil retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal policies. The general retention periods are as follows:
When data is no longer required, batjil deletes or anonymises it securely. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for statistical and analytical purposes.
As a batjil player, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your request. Batjil will respond within 30 days.
Please note that some rights are subject to limitations. For example, batjil cannot delete data that it is legally required to retain for AML compliance purposes. Where a right cannot be fully exercised, batjil will explain the reason in its response.
Batjil is strictly an 18+ platform. The platform does not knowingly collect personal data from anyone under the age of 18. If batjil discovers that a player is under 18, the account will be closed immediately and any data collected will be deleted, except where retention is required by law.
If you believe a minor has registered on batjil, please contact [email protected] immediately. Batjil takes underage gambling seriously and will act on all reports promptly.
Parents and guardians can use parental control software to restrict access to online gambling platforms. Batjil supports the use of such tools and encourages responsible supervision of minors' internet use.
The batjil platform may contain links to third-party websites or services — for example, links to payment provider support pages. Batjil is not responsible for the privacy practices of these third parties. Once you leave the batjil platform by following an external link, this Privacy Policy no longer applies.
We recommend reviewing the privacy policy of any third-party website you visit. Batjil does not endorse or make any representations about the privacy practices of third-party sites.
Batjil may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that affect how we use your data, batjil will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the platform after the effective date of an updated policy constitutes acceptance of the revised terms.
We encourage you to review this page periodically to stay informed about how batjil protects your privacy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how batjil has handled your personal data, please get in touch with the batjil privacy team:
When submitting a data rights request, please include your registered email address and a brief description of your request so we can locate your account and respond efficiently.
For questions about responsible gaming tools and self-exclusion, visit the Responsible Gaming page or contact support directly.